Frequently Asked Questions
Print
PDF

Have a question or query?

See if we have already answered it below by clicking on the question, or pop over to our contact page.

How do I download my MP3s?

Once you have purchased your MP3s, you will be emailed a download link.

Once you receive this email, you will be able to click on the link and follow the on-screen instructions to download your purchases.

Last Updated on Wednesday, 02 March 2011 14:51
 

Where is my download email?

If you have not yet received your download email, please check the following:

  • Log into your account on this website, and check the email details we have for you. Log into this email account and check if the email is there. Typo? No longer have access to that account? Don't panic -  contact us and we will endeavour to sort it out as soon as possible.
  • Try checking your junk mail - if it has appearred there is may be worth adding it to your safe list.
  • Still no email? Contact us - giving details of when you placed your order, and which products you ordered as well as your name. For security, please DO NOT give card details via email or online contact form. Someone will then contact you regarding your order.
Last Updated on Wednesday, 02 March 2011 14:53
 

What is Hypnotherapy?

Hypnotherapy is...

Hypnotherapy is the use of Hypnosis for health or therapeutic benefit.


Last Updated on Wednesday, 02 March 2011 14:39
 

What is Hypnosis?

Hypnosis is...

Hypnosis is a naturally induced state of relaxed concentration – a state of mind and body in which you communicate suggestions to your subconscious mind.  This part of your mind influences what you think, how you feel, and the choices you make.

Many people cannot tell the difference between the hypnotized and the waking states.  Some people feel relaxed and lethargic, others feel lightness.  One thing that people do notice is the changes they desire.  You will be conversant and in good spirits – totally relaxed, and fully in control.

The subconscious mind is able to override past negative programming, and also give you a new, healthy way to function in life that does not include old unwanted patterns.

As a result, you not only experience a new, healthy lifestyle, but also have a new feeling of well-being and aliveness.  Your body is set free to function as nature intended.

Last Updated on Wednesday, 02 March 2011 14:45
 

How do I get my MP3s onto CD?

How to put the tracks onto a CD:

1. Check that your PC has a CD read / write drive on it.  If it is read only then you can't burn a CD.  You could still listen from your computer or send to an iPod however.

2. If you don't have a CD burner programme then you can download one for free - popular ones include iTunes, Windows Media Player and Nero.

3. We will give instructions here for iTunes because we find that easy to use. You can also get detailed instructions for installing and burning with the Windows Media Player and Nero from their web sites.

4. You can download iTunes from here.

5. Then run the iTunes installation programme on your computer.

6. Once you have installed iTunes open the programme.

7. On the top menu select File / Add files to Library

8. Select your mp3 files and import them into iTunes.

9. You will see there is now an "Album" in iTunes.

10. You need to create a "Playlist" before you can burn a CD.

11. On the top Menu, select File / New Playlist - then call it whatever you like.

12. Drag the newly downloaded files into this new Playlist.

13. Finally you are ready to burn your CD.

14. Put a blank CD-R or CD-RW into your computer's CD drive.

15. Highlight your playlist (left hand manu in iTunes) and click "Burn CD" (Bottom right of iTunes)

16. This should be an "Audio CD" if you want to play it in a normal CD player.
Last Updated on Wednesday, 02 March 2011 14:31
 

How do I listen to my MP3s?

How to listen to your audio tracks:

Firstly download and unzip your files.

If you right click on an MP3 file, you should be given options under 'Open With' of the available programs you have which can play MP3 files. You can select a programme from here.

Alternatively, from within your media player, whether that is iTunes, Windows Media Player or another programme - there should be an option to add files to your library. This will allow you to easily play the tracks inthe correct order, and create playlists. For more detailed instructions, please follow the user guides for your music software.
Last Updated on Wednesday, 02 March 2011 14:30
 

How do I unzip my files?

How to unzip your MP3s:

Once you have downloaded your .zip, you need some software to extract the MP3s into their separate tracks

If you have a Windows computer, you should have this software already built in. In this case, do the following depending on what operating system you have:

Windows Vista and above
:

1. Simply right click the .zip file and click 'Extract all'
2. You will be given the option on where to save them. Save them to a location you will remember.

Windows XP:

1. Right click the .zip file and highlight 'Open with'
2. A new set of options will appear, click the one that says 'Compressed zip folders'
3. You should now see the individual MP3 tracks, now click 'Extract all files' from the folder tasks menu on the left

If you don't have any unzipping software:

Don't worry. If you do not have this unzipping software already, you just need to download it.

There are many free applications on the internet to do this, but we reccommend 7-Zip. (http://www.7-zip.org/)

Unzipping with 7-Zip


1. Download 7-Zip from their website or simply click here and install it
2. Once you have installed it, right click your .zip file and highlight '7-Zip' from the menu
3. Select extract all and save the files into a location you will remember

You now should have all the tracks individually saved on your computer, ready to burn to a CD or copy onto your MP3 player.
Last Updated on Wednesday, 02 March 2011 14:29
 

What do I do with my MP3s?

Once you have downloaded your MP3s:

Your download will be in either MP3 format ready to use, or if it is a download with multiple tracks, they will be compressed within a .ZIP file.

If they are already in MP3 format you can skip the following step.

How to unzip your MP3s:

Once you have downloaded your .zip, you need some software to extract the MP3s into their separate tracks

If you have a Windows computer, you should have this software already built in. In this case, do the following depending on what operating system you have:

Windows Vista and above
:

1. Simply right click the .zip file and click 'Extract all'
2. You will be given the option on where to save them. Save them to a location you will remember.

Windows XP:

1. Right click the .zip file and highlight 'Open with'
2. A new set of options will appear, click the one that says 'Compressed zip folders'
3. You should now see the individual MP3 tracks, now click 'Extract all files' from the folder tasks menu on the left

If you don't have any unzipping software:

Don't worry. If you do not have this unzipping software already, you just need to download it.

There are many free applications on the internet to do this, but we reccommend 7-Zip. (http://www.7-zip.org/)

Unzipping with 7-Zip


1. Download 7-Zip from their website or simply click here and install it
2. Once you have installed it, right click your .zip file and highlight '7-Zip' from the menu
3. Select extract all and save the files into a location you will remember

You now should have all the tracks individually saved on your computer, ready to burn to a CD or copy onto your MP3 player.

How to listen to your audio tracks:

If you right click on an MP3 file, you should be given options under 'Open With' of the available programs you have which can play MP3 files. You can select a programme from here.

Alternatively, from within your media player, whether that is iTunes, Windows Media Player or another programme - there should be an option to add files to your library. This will allow you to easily play the tracks inthe correct order, and create playlists. For more detailed instructions, please follow the user guides for your music software.

How to put the tracks onto a CD:

1. Check that your PC has a CD read / write drive on it.  If it is read only then you can't burn a CD.  You could still listen from your computer or send to an iPod however.

2. If you don't have a CD burner programme then you can download one for free - popular ones include iTunes, Windows Media Player and Nero.

3. We will give instructions here for iTunes because we find that easy to use. You can also get detailed instructions for installing and burning with the Windows Media Player and Nero from their web sites.

4. You can download iTunes from here.

5. Then run the iTunes installation programme on your computer.

6. Once you have installed iTunes open the programme.

7. On the top menu select File / Add files to Library

8. Select your mp3 files and import them into iTunes.

9. You will see there is now an "Album" in iTunes.

10. You need to create a "Playlist" before you can burn a CD.

11. On the top Menu, select File / New Playlist - then call it whatever you like.

12. Drag the newly downloaded files into this new Playlist.

13. Finally you are ready to burn your CD.

14. Put a blank CD-R or CD-RW into your computer's CD drive.

15. Highlight your playlist (left hand manu in iTunes) and click "Burn CD" (Bottom right of iTunes)

16. This should be an "Audio CD" if you want to play it in a normal CD player.
Last Updated on Wednesday, 02 March 2011 14:30